Privacy Policy

Effective Date: 01.01.2019

Chosen31 Essentials ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chosen31 Essentials mobile application and website [https://www.claviaallen.com]. Please read this policy carefully.

1. Information We Collect

We may collect information about you in various ways when you use the Chosen31 Essentials App or website, including:

Personal Data

Name
Email address
Phone number
Billing and shipping information (for purchases)
Profile information (photo, bio, preferences)

Usage Data

App usage patterns
Class attendance records
Content interactions (e.g., watched videos, submitted stories)
Device information (model, operating system, IP address)

Payment Information

Payments for classes, products, and services are processed securely via [Stripe, PayPal, or other provider]. We do not store full credit card information on our servers.

2. How We Use Your Information

We use your information to:

Provide and manage your account and access to the App
Register you for classes, workshops, and events
Deliver personalized affirmations, movement classes, and devotionals
Process payments and purchases
Communicate with you (app updates, newsletters, customer support)
Improve app features and content based on usage
Ensure app security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: (e.g., payment processors, email services, analytics providers) strictly for delivering app services
Legal Requirements: When required by law or to protect our rights

4. Third-Party Services

We may use trusted third-party services, such as:

Payment Processors: Stripe, PayPal
Analytics: Google Analytics, Firebase
Video Hosting: Vimeo, YouTube
Communication: Mailchimp, Twilio

These services have their own privacy policies.

5. How We Protect Your Information

We implement reasonable security measures to protect your information, including:

Secure server infrastructure (SSL encryption)
Access restrictions to sensitive data
Regular monitoring for vulnerabilities

6. Your Rights and Choices

You have the right to:

Access or update your account information
Opt out of marketing communications
Request deletion of your account and data
Contact us with any privacy questions

To make requests, email us at [Insert Contact Email].

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If we discover such data, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes through the app or email. The updated policy will be effective upon posting.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Chosen31 Essentials
Email: chosen@claviaallen.com
Website: https://www.claviaallen.com